Investors in people

THE RIGHT PEOPLE

While animals are at the centre of what we do, we also care deeply about the people who work for our organisation.

We are a dynamic veterinary diagnostic pathology provider and by supporting and investing in our team of exceptional people,  our mission is to always provide the best possible advice and care for our clients, with the healthcare of animals at the forefront of everything we do.

Innovation, research and development, and advancing medical and scientific practice are all hallmarks of what makes us who we are. At the VPG, we invest in people and training and progression is one of our founding principles, with the majority of the Senior Leadership Team progressing from within the company.

Join us if you would like to be part of a forward thinking, ethically responsible and expert team.

DIVERSITY, INCLUSION AND EQUALITY

We recognise that the strength of our team lies in the diversity of perspectives, experiences, and backgrounds that each individual brings to the table. We firmly believe that fostering a culture of diversity, inclusivity, and equality is not only a moral imperative but also essential for driving innovation and excellence in our work. Embracing a wide range of talents and perspectives allows us to approach complex challenges with creativity and adaptability, ultimately leading to better outcomes for our patients and clients.

We are committed to providing an inclusive and welcoming environment where everyone, regardless of their background, feels valued, respected, and empowered to contribute their unique skills to our shared mission of advancing veterinary diagnostics. Join us in creating a workplace where diversity is not just celebrated, but integral to our success in providing the best possible care for animals.

Explore our transparent pay scales and harmonised progression system, seamlessly integrated across the entire organisation.

A list of our current vacancies can be found below:

Veterinary Clinical Pathologist

Exeter, Full-time hours per week

ocation: Hybrid / Exeter, UK
job type: Permanent / Full-time
Sector and subsector: Science | Other
Annual Fixed Salary: £ 78000.00

Benefits:

  • Flexibility to work on-site at one of our VPG sites, hybrid or fully remote
  • Digital Point of Care Diagnostics
  • Full time and part-time hours available
  • Productivity bonus (up to 40%)
  • Life Assurance / Death in Service
  • Private Medical Insurance
  • Enhanced Absences (annual leave, sick pay, parental leave)
  • Employee discounts (supermarkets, high street, cinema & travel)
  • Learning & Development opportunities
  • Dog friendly offices

Responsibilities:

  • Ensure that all clinical pathology reporting and interpretations of laboratory submissions are performed and completed with a customer-centric approach.
  • Ensure that all turnaround times are met, and that client support and satisfaction are guaranteed.
  • Dealing with telephonic and digital messages in a timely and appropriate manner
  • Interact with and support lab staff in day to day operations
  • Deliver a market leading pathology service to all clients of VPG, including client and student education, projects and research (internal and external), as agreed with the Head of Pathology and Director of Pathology.
  • Expanding and maintaining professional standards by fulfilling CPD requirements.
  • Contribute to the 1:4 Saturday Rota

Knowledge, Skills, Attributes & Experience:

Essential

  • An accepted Veterinary medicine degree from an RCVS approved and accredited institution.
  • RCVS membership (or equivalent for non-UK applicants).
  • Board Certification and Specialisation in ACVP, ECVP, FRCPath (Board Eligible Candidates will also be considered).
  • Excellent computer skills, including good understanding of applications such as Word, Excel, and PowerPoint.
  • A friendly, confident and polite telephone manner.
  • Ability to work quickly and accurately under pressure.
  • Client oriented mindset – ability to deliver the highest level of customer care to clients, at all times.
  • Good skills in accuracy and numeracy.
  • Ability to communicate with a wide range of levels of staff within the laboratory.
  • Well-developed interpersonal and team working abilities.
  • Able to concentrate for a prolonged period of time.
  • Good time management and organisational skills.

Desirable

  • Other additional training or research in a veterinary related field (i.e.: residencies, internships, PhD).
  • Experience in teaching, coaching and training (e.g., students, laboratory staff and residents).
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Administrator – Cork, Ireland

Cork, 40 hours per week

Location: On site / Cork, Ireland
job type: Permanent / Full-time
Sector and subsector: Science | Other
Annual Fixed Salary: € 30000.00

At the Veterinary Pathology group (VPG) we are currently recruiting for the role of Administrator based at our site in Cork. We are looking for a highly motivated and friendly individual who will be the first line of contact for our clients.

Benefits:

  • Life Assurance
  • Discount platform (supermarkets, high street, cinema & travel)
  • 25 days annual leave (28 days after 3 years of service)
  • Enhanced absences (sickness and parental)
  • Learning & Development opportunities

40h pw, full time permanent contract.

Duties and Responsibilities

General Administration

  • Scan and book in submission forms using the LIMS system, ensure hard and electronic copies filed correctly
  • Answering telephone calls – fielding out calls and answering queries appropriately
  • Notifying clients of report delays and/or inform clients of additional charges
  • Ensure deviations/inaccuracies are kept to a minimum and where found, are recorded
  • Input data from external tests into the LIMs system and answering/forwarding queries from external providers
  • Updating Client Records as appropriate
  • Resolve internal queries regarding charge codes
  • Ordering, Packing and shipping supplies for clients
  • Giving Laboratory staff, Laboratory Manager and Pathologists administration support as required.
  • Assist in managing any remote/onsite pathologists to ensure that they receive the correct numbers of cases at the appropriate time every day and act as their point of contact
  • Assist the business development team in providing data and notifying of any concerns raised by clients
  • Greeting visitors / Help take in deliveries
  • Assist with client relations and client management including using Pathport and Hubspot

Logistics Coordination

  • Monitor Emails and phones and book internal/external couriers where appropriate
  • Keep courier spreadsheets up to date
  • Coordinate with logistics team and Business development team on changes or amendments in courier routes
  • Ensure any complaints or missed collections are reported and logged through the correct channels

Values and Behaviors

  • Communicate efficiently, courteously and with clarity at all times, whether face to face, telephone or electronic methods referring enquiries to senior staff where appropriate.
  • To undertake any other reasonable duty, when requested to do so by an appropriate manager.
  • Continuously improve through feedback either from clients, line manager, updated scientific recommendations or follow up tests.
  • Be an ambassador for Diversity and Inclusion.
  • Communicate and role model the values and behaviors of VPG and Zoetis
  • Complete all statutory, mandatory and essential training within timeframes specified.
  • Demonstrate on going competency against training plans and participate positively in CPD (continuous professional development) activities
  • Always comply with SOPs; inform your manager and quality department immediately should there be an error in an SOP or if it needs updating.
  • Sustain and promote the aims, ethics and aspirations of the company and participate enthusiastically in the growth and prosperity of the company.
  • Maintain confidentiality of the department and use discretion where necessary.
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